The borrower portal software built for IrisLoan lenders.
A white-label loan servicing portal — web, mobile, and admin CMS — that reduces delinquency, cuts support volume, and goes live in weeks. Built on top of LoanPro. No infrastructure changes required.
Why loan delinquency starts long before collections
The most effective way to reduce loan delinquency isn't collections. It's keeping borrowers engaged before they miss a payment.
Reference data from the US lending market.
Servicing a performing loan costs around $176/year. A delinquent loan costs up to $1,900/year — ten times more, once collections and manual recovery kick in.
4.7% of consumers are already in third-party collections. Auto loan delinquencies continue to rise. And most loan servicing portals still do nothing to prevent it — they're passive systems built only for basic account access, not borrower engagement.
Borrowers miss payments because communication happens too late, payments feel harder than they should be, and account information is buried or hard to find.
The result: higher loan servicing costs, more inbound support volume, lower on-time payment rates, and more operational overhead — all before a single collections call is made.
A loan servicing platform your borrowers use — and your team can operate
IrisLoan is a white-label borrower portal that gives customers a self-service experience they'll actually use — and gives your operations team the admin tools to run it without filing a dev ticket.
Built on LoanPro
Live in 2–4 weeks. Your infrastructure stays exactly as it is.
Modern experience across web and mobile
Your team gets a CMS and admin platform to manage communications, content, branding, and campaigns — all in one place, without engineering support.
What's included in the IrisLoan
borrower portal platform
Three layers covering borrower experience, your team's operations, and LoanPro integration.
Borrower Portal — Web + Mobile
Give borrowers a self-service loan management experience they'll use on their own.
- See their balance, next due date, and full payment history — no support call needed
- Make ACH and debit payments in seconds, from any device
- Access loan documents and agreements on demand
- Receive automated payment reminders before due dates, not after they're missed
- Manage their account without contacting your support team
CMS & Admin Platform
Full operational control — no developers required.
- Edit FAQs, banners, and help content without a deployment
- Configure borrower notifications and campaigns from one dashboard
- Control white-label branding and communication at every touchpoint
- Manage user permissions and internal access with granular role-based controls
- Run the entire borrower portal platform without engineering involvement
LoanPro Integration Layer
Always-accurate loan data — no manual reconciliation.
- Balances, loan status, payment activity, and borrower information stay synchronized with LoanPro in real time
- Your data stays in LoanPro. IrisLoan adds the borrower experience layer on top
A fully white-label borrower portal — your brand, your experience
Your borrowers never know IrisLoan exists. They see your logo, your colors, your name. The loan servicing portal looks and feels like yours — because it is yours.
You control the borrower experience — not a generic third-party portal.
- Colors, typography, and visual identity matched to your brand
- Borrower journeys configured to your credit model and loan products
- Branded notifications and communications across every channel
- Consistent experience across web and mobile
- Configurable flows and business rules
Use your loan servicing portal
as a direct marketing channel
Most lenders built their borrower portal to reduce support calls. The best ones use it to grow revenue.
Every login is high-intent. Borrowers are already thinking about money when they open the portal. That's a direct channel — if your platform is built to use it.
Targeted loan offers
Pre-qualifications, cross-sell products, and partner offers delivered to the right borrower at the right moment, based on real loan data.
Direct borrower communication
Push, SMS, email, and in-app messaging — no dependency on third-party channels you don't control.
Campaign management
Launch and manage borrower campaigns directly from the admin platform. No dev cycle, no delays.
First-party data
Every borrower interaction sharpens your segmentation and improves lending decisions over time.
How it works
Four steps of IrisLoan, from LoanPro data to your team's operational control.
- 01
Always-accurate loan data
Balances, payments, and loan status stay synced with LoanPro in real time. No manual reconciliation, no data lag.
- 02
Borrower self-service
Borrowers view balances, make payments, and access documents — without calling your support team.
- 03
Proactive payment reminders
Automated notifications go out before payments are missed — across push, SMS, email, and in-app. The right message, on the right channel, at the right time.
- 04
Full admin control
Your team manages branding, content, communications, and campaigns without touching a code deployment.
White-label borrower portal software
built for LoanPro lenders
IrisLoan is delivered as a white-label platform customized to your lending model — not a generic loan servicing portal you're forced to configure around.
You get the speed of ready-made borrower portal software with the flexibility of a custom build.
An auto lender connects a dealer portal to the borrower experience — giving dealers visibility into vehicle status, borrower account health, and payment alerts, without exposing internal systems.
What changes when you deploy a better loan servicing portal
Less operational pressure. More portfolio performance.
See it in action
Book a 30-minute demo. We'll walk you through how IrisLoan connects to your LoanPro setup.
Book a demo- Always-accurate loan data — no manual reconciliation with LoanPro
- Lower inbound support volume through true borrower self-service
- Higher on-time payment rates through proactive, automated reminders
- Full control over borrower communication at every stage of the loan lifecycle
- New channels for cross-sell, marketing, and borrower engagement
- Scalable loan servicing infrastructure that grows with your portfolio
Frequently asked questions about IrisLoan borrower portal software
Everything you need to know before booking a demo.
See the IrisLoan borrower portal
in 30 minutes.
In one call, we'll walk through the platform, show how it maps to your LoanPro setup, and outline exactly what deployment looks like for your portfolio.
Book a demo