Borrower Portal Software for LoanPro Lenders
The borrower portal built for
LoanPro lenders.
A white-label loan servicing portal — web, mobile, and admin CMS — that reduces delinquency, cuts support volume, and goes live in weeks. Built on top of LoanPro. No infrastructure changes required.
The problem
Delinquency starts long before collections.
The most effective way to reduce loan delinquency isn't collections. It's keeping borrowers engaged before they miss a payment.
Reference data from the US lending market.
Servicing a performing loan costs around $176 a year. A delinquent loan costs up to $1,900 a year — ten times more, once collections and manual recovery kick in.
4.7% of consumers are already in third-party collections, and auto loan delinquencies keep rising. Most servicing portals do nothing to prevent it — they are passive systems built for basic account access, not borrower engagement.
Borrowers miss payments because communication arrives too late, paying feels harder than it should, and account information is buried or hard to find.
The result
The solution
A servicing platform borrowers use — and your team can operate.
IrisLoan is a white-label borrower portal that delivers self-service customers actually adopt, and gives your operations team the tools to run it without filing a dev ticket.
Built on top of LoanPro
Live in 2 to 4 weeks. Your infrastructure stays exactly as it is.
A modern experience on web and mobile
Your team gets a CMS and admin platform to manage communications, content, branding, and campaigns — all in one place, without engineering support.
What's included
What's included in the platform
Three layers covering the borrower experience, your team's operations, and the LoanPro integration.
Borrower portal — web and mobile
A self-service experience borrowers will actually use.
- Balance, next due date, and full payment history — no support call needed
- ACH and debit payments in seconds, from any device
- Loan documents and agreements available on demand
- Automated reminders before the due date, not after the payment is missed
- Full account management without contacting your support team
CMS and admin platform
Full operational control, with no developer in the loop.
- Edit FAQs, banners, and help content without a deployment
- Configure borrower notifications and campaigns from one dashboard
- Control white-label branding and communication at every touchpoint
- Manage internal permissions and access with granular role-based controls
- Run the entire platform without involving engineering
LoanPro integration layer
Loan data that is always accurate, with no manual reconciliation.
- Balances, loan status, payment activity, and borrower information stay synchronized with LoanPro in real time
- Your data stays in LoanPro. IrisLoan adds the borrower experience layer on top
White-label
Your brand, your experience.
Your borrowers never know IrisLoan exists. They see your logo, your colors, your name. The servicing portal looks and feels like yours — because it is yours.
You control the borrower experience, not a generic third-party portal.
Growth channel
Use your portal as a direct marketing channel.
Most lenders built their portal to reduce support calls. The best ones use it to grow revenue.
Every login is high intent. Borrowers are already thinking about money when they open the portal. That's a direct channel — if your platform is built to use it.
Targeted loan offers
Pre-qualifications, cross-sell products, and partner offers delivered to the right borrower at the right moment, based on real loan data.
Direct borrower communication
Push, SMS, email, and in-app messaging — with no dependency on third-party channels you don't control.
Campaign management
Launch and manage borrower campaigns directly from the admin platform. No dev cycle, no delays.
First-party data
Every borrower interaction sharpens your segmentation and improves lending decisions over time.
How it works
Four steps of IrisLoan, from LoanPro data to your team's operational control.
01
Loan data that is always accurate
Balances, payments, and loan status stay synced with LoanPro in real time. No manual reconciliation, no data lag.
02
Borrower self-service
Borrowers view balances, make payments, and access documents without calling your support team.
03
Proactive payment reminders
Automated notifications go out before the due date across push, SMS, email, and in-app. The right message, on the right channel, at the right time.
04
Full admin control
Your team manages branding, content, communications, and campaigns without touching a line of code.
Built for LoanPro lenders
A white-label portal customized to your lending model.
IrisLoan is delivered as a white-label platform customized to your lending model — not a generic servicing portal you're forced to configure around.
You get the speed of ready-made borrower portal software with the flexibility of a custom build.
Example
An auto lender connects a dealer portal to the borrower experience, giving dealers visibility into vehicle status, borrower account health, and payment alerts — without exposing internal systems.
What changes
What changes when you replace your servicing portal.
Less operational pressure. More portfolio performance.
See it in action
A 30-minute demo
We'll walk you through how IrisLoan connects to your LoanPro setup.
Frequently asked questions
Everything you need to know before booking a demo.
See the LoanPro borrower portal
in 30 minutes.
In one call, we'll walk through the platform, show how it maps to your LoanPro setup, and outline exactly what deployment looks like for your portfolio.