Dedicated Team · U.S.

Modernizing a White-Label ERP
into a Secure, High-Performance Web Platform

A U.S.-based automotive company operates complex logistics, sales, and operational processes that relied on a legacy white-label ERP system.

38.5%

Usability Improvement

72%

Faster Task Completion

~4,700h

Saved Per Month

Challenge

Legacy ERP, growing complexity

As the business evolved, the existing ERP no longer met usability, security, or scalability expectations. The client partnered with Luby to fully redesign, modernize, and secure its ERP platform, transforming it into a robust, intuitive web system tailored to operational reality. The objective was not just a visual redesign, but a deep modernization — improving security, efficiency, and UX while enabling long-term scalability.

  • Legacy ERP with poor usability and outdated UX
  • Security limitations at the code level
  • High rework from inefficient workflows
  • Limited flexibility for evolving business needs
  • UX misaligned with brand and operational pace

Solution

End-to-end ERP transformation

Product strategy, UX research, and engineering — from discovery to a modern web platform customized for the client's operations.

Discovery & research

  • Cultural and market analysis
  • Benchmarking competitors and leaders
  • Moderated user interviews
  • Usability testing for navigation and workflows
  • Card sorting for IA and menus
  • SUS baseline and improvement tracking
  • Full system mapping of flows and dependencies

Build & delivery

  • Redesigned and restructured the ERP into a modern web platform
  • Custom UX/UI aligned with the client's brand
  • Improved code-level security and robustness
  • Optimized workflows to reduce rework
  • New features for usability and efficiency
  • Flexible foundation for future expansion

01

Discovery & research

Data-driven decisions and deep user understanding, including cultural analysis, benchmarking, interviews, usability testing, card sorting, SUS baseline, and full system mapping. Every design and technical decision aligned with user needs and business strategy.

02

Build & delivery

Redesigned and restructured the ERP into a modern web platform. The ERP was fully customized so the client could grow on a platform built for its needs.

03

Security and workflow optimization

Improved code-level security and robustness, optimized workflows to reduce rework, new features for usability and efficiency, and a flexible foundation for future expansion.

Results

Results & impact

38.5%

Usability improvement

72%

Faster task completion

~4,700h

Saved per month

Reduced friction

Less operational rework

Scalable platform

Secure foundation for growth

Stack

Skills and technologies

Skills

ERP modernizationUX/UI design & researchProduct discovery & strategyFront-end and web platform developmentSoftware security improvementsQuality assurance and usability testingAgile delivery and stakeholder alignment

Technologies

Web-based ERP architectureModern front-end frameworksSecure, scalable application designUX research methodologies (SUS, usability testing, card sorting)Continuous feedback and iterative delivery

Client testimonial

Testimonial

I'm impressed with their processes, attention to detail, and communication.

CIO · U.S. automotive operations company · 5.0 rating on Clutch

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